Issues with installing VirtueMart J4

Ninja

makrel
Hi
Our template is working fine with Joomla 4.
Please check VM version you are using is stable for Joomla 4 or not. As for now i can not see a stable version of VM is released for Joomla 4.

makrel

Hi Pankaj
Thanks for your reply !

I do not understand - I thought I had bought a system that works in J4 when I bought this product (see screen.png) -> https://www.joomlart.com/joomla/templates/ja-mixstore

many greetings Charlotte

Ninja

makrel
Yes the template worked for Joomla 4 fine.
Virtuemart is not our extension its is 3rd party extension that support by template.

makrel

Yes, I understand that well - but this template does not support Virtuemart - as it looks right now?
And I've bought something I really want to use - but it's not possible. It does not work, does it?

Ninja

makrel Yes, I understand that well - but this template does not support Virtuemart - as it looks right now?

The template support VM fine please check again.
It is VM that not support Joomla 4 this is not template issue its extension that not ready for Joomla 4 at the moment.
VM is 3rd party extension when it ready for Joomla 4 it will be added in the package. this is not something part of template side. If you want to use VM you have to use it on Joomla 3. No matter what template you will use.

makrel

Hi
I'm still waiting to hear from you?
You offer a total installation service - and it must be because you expect that a copy of the entire DEMO can be installed. There is something wrong and you have to help me further from here - or I have to demand my purchase of template canceled ?

makrel

Well, what will then happen if I buy the Quickstart Installation Service - which you offers. It can not be done, can it?

Ninja

makrel
Hi
If you buy quickstart installation with VM it will be installed via Joomla 3 package since it is the extension that not work for Joomla 4.

makrel

But it's not written anywhere.
I give up - and start asking for a refund of my deposit !

Ninja

makrel Hi
It is not our product to write ,
The template is full compatible with Joomla 4 and its written for same.
I think you getting confused that Virtumart is related with our template. It a 3rd party extension only.
If you choose any other template as well with Joomla 4, no matter from us or anyone you can not use VM on Joomla till VM team release stable version. I see it is already in the development and VM team may release it soon.

Regards

makrel

I do not get confused at all - I just read what is written and what is shown on the website

Ninja

makrel
Its correct it support VM AND J4.
But the VM is not our extension to get it update Early . If you decided for refund you can open a support ticket on helpdesk. However I suggest you to wait for VM update for Joomla 4. Since it already already in progress by VM team.
The issue is VM not compatible for J4 Not the templates.
Once VM ready you can install it on your Joomla website.

Feel free to post if any issue using the template.

Regards