Hi CATSS

Could you share the URL of that page and admin account of your site so I can check?

    7 days later

    Sorry i can't do that. Security procedures an DSGVO from Germany.

    But, I'll send you the url to the contact form in a PM next Monday. You can still take a look if that helps.
    I also noticed that the contact form works as usual, when I'm logged in as an administrator in the frontend. That's weird.

    Best regards
    CATSS

      Hi CATSS

      It's better if I can have a closer look to check it directly.

      Regards

          saguaros Sry for the stupid question but how can I send you a private message? I didn't find a button in the forum.

              CATSS You can edit Fields in your first post and share info there.

                So, i edit the information in the first post. I have updated Joomla to the version 3.10.5 and the bug is still there.

                  CATSS Could you grant permissions of super admin account so I can check?

                      4 days later

                      CATSS On the contact page of your site, I see 2 instance of quick contact module there and it caused the conflict in JS so the form doesn't work:

                      Kindly check again and disable one of them first.

                          saguaros

                          I removed the duplicate form. The problem persists that the contact form does not send any messages without logging in.

                          As described in the first post.

                          Regards

                          CATSS

                            Hi CATSS,

                            I just tried to submit the form and it noticed 'Mail sent' message, did you receive the email?

                              saguaros YES !! 🙂 I have received the email.

                              Did you use or test the contact form when you weren't logged in? I mean logged in in Frontend.

                                  CATSS Yes, I don't login and submit the form. It works, right?

                                      saguaros So, i checked it again with Firefox, Chrome and Opera. And in all Browsers is it the same. If i logged in the Frontend as a Superuser, works the contactform look here

                                      But if i not logged-in in the Frontend, it do not work anymore. The "Mail sent" text is also not displayed after sending.

                                      I have cleared the caches in my browsers and on the Website. The error is still there.

                                          CATSS

                                          I just tested again with incognito window in Chrome and it worked normally:

                                          Could you clear all caches and check again? or check in another pc and see how it goes.

                                              saguaros I checked again and it works. 🙂 I don't know what you did, but it works. I have cleared the browser caches (and from Joomla) of Firefox, Chrome, Opera, Vivaldi and even the Edge browser several times and the form doesn't work. And now I deleted my Firefox profile and switched to another one and now the form works 0.0

                                              I checked it in the other browsers Chrome, Opera etc in private mode and on another PC and it works. Is this a simple browser caching error?

                                              *I deactivated your account at the request of our customer.

                                                  CATSS I guess it relates to cache only.

                                                  Have a good day!!!

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