Hi CATSS

It's better if I can have a closer look to check it directly.

Regards

    saguaros Sry for the stupid question but how can I send you a private message? I didn't find a button in the forum.

      CATSS You can edit Fields in your first post and share info there.

      So, i edit the information in the first post. I have updated Joomla to the version 3.10.5 and the bug is still there.

        CATSS Could you grant permissions of super admin account so I can check?

          4 days later

          CATSS On the contact page of your site, I see 2 instance of quick contact module there and it caused the conflict in JS so the form doesn't work:

          Kindly check again and disable one of them first.

            saguaros

            I removed the duplicate form. The problem persists that the contact form does not send any messages without logging in.

            As described in the first post.

            Regards

            CATSS

            Hi CATSS,

            I just tried to submit the form and it noticed 'Mail sent' message, did you receive the email?

              saguaros YES !! 🙂 I have received the email.

              Did you use or test the contact form when you weren't logged in? I mean logged in in Frontend.

                CATSS Yes, I don't login and submit the form. It works, right?

                  saguaros So, i checked it again with Firefox, Chrome and Opera. And in all Browsers is it the same. If i logged in the Frontend as a Superuser, works the contactform look here

                  But if i not logged-in in the Frontend, it do not work anymore. The "Mail sent" text is also not displayed after sending.

                  I have cleared the caches in my browsers and on the Website. The error is still there.

                    CATSS

                    I just tested again with incognito window in Chrome and it worked normally:

                    Could you clear all caches and check again? or check in another pc and see how it goes.

                      saguaros I checked again and it works. 🙂 I don't know what you did, but it works. I have cleared the browser caches (and from Joomla) of Firefox, Chrome, Opera, Vivaldi and even the Edge browser several times and the form doesn't work. And now I deleted my Firefox profile and switched to another one and now the form works 0.0

                      I checked it in the other browsers Chrome, Opera etc in private mode and on another PC and it works. Is this a simple browser caching error?

                      *I deactivated your account at the request of our customer.

                        CATSS I guess it relates to cache only.

                        Have a good day!!!

                        Write a Reply...
                        You need to Login to view replies.