Can't turn off email notifications for posts I'm following

brentwilliams2

Here is the issue:

Person A creates a post on the home page activity stream
Person B comments on that post

The problem is now Person B gets notifications for all new comments on that stream. I see no way to turn that off. I went into Email and Notification preferences and turned each one off one by one, and the only one that stopped the emails were to turn off system notifications.

Also, it does not appear that there is an "unfollow" setting for each individual post?

The site I shared is a dev server, so you can create as many test comments as you like. You can also create a dummy account to test if you need.

Thanks!

Ninja

brentwilliams2
Hi
This is how it works for the comment system. The following option will work only for follow or unfollow a profile posts not for individual post comment.
I will share the feedback to concern team on this.

brentwilliams2

Could you please tell me how to manually adjust the code to stop these emails? We did a big launch, and now people are complaining that they are getting too many emails. We currently have a post that has 50 comments, which means close to 50 emails for that first person commenting. If we don't fix this, they will block our emails and kill the social network.

brentwilliams2

I believe I found it within /controllers/system.php

CNotificationLibrary::add('profile_activity_add_comment', $my->id, $commenters, JText::sprintf('COM_COMMUNITY_ACTIVITY_WALL_PARTICIPANT_EMAIL_SUBJECT'), '', 'profile.activityreply', $params);

I just commented this out, although a sophisticated approach is needed. The emails served a purpose of bringing them back to the conversation, so removing them completely is not good. It would be nice to have a system that emailed periodically, like LinkedIn.

Ninja

brentwilliams2
Hi
I understand what u mean , this is core file change and u have to reapply it for next update.
I will share feedback to dev team on this, it maybe added as feature when comment has reply option.

brentwilliams2

Great, thanks!