No thumbnail of youtube video on website in video section

hsts-admin

Hi, I have a problem with video section in JA Fubix template. When I upload new youtube video through iframe code on website it doesn't have thumbnail (image). But when I click on title I can watch video normally (in popup).I've tried many things but I cannot find a solution. It looks like in this picture:

As you can see there are 4 videos displayed but three of them are uploaded in 2017. First video is uploaded now, and whatever video I upload it looks the same. Can somebody help with this, what can I do?

ja-developer

hsts-admin Hi,
JA Fubix is our paid template that requires a membership to access. However our system does not detect an active paid membership associated with your account.

If you purchased our membership using a different account then please help to login to that account to submit support request instead, we will be able to provide further assistance then.