Jen-D The issue is now that when the user clicks on the home icon in the JS toolbar they receive this error message
0 Call to a member function getAllPages() on bool
Updates : I checked site you are using non Compatible Jomsocial version on Joomla 3.10, kindly do the upgrades first as shared in private tickets with steps.
About the Error on the Home icon
Kindly check on dev site as it redirect me to Profile member page without any error with give logins.
I checked and it stated on Jomsocial website
"that JomSocial for Joomla 4 is here. This major update includes core updates in JomSocial components, themes, templates and add-ons to work perfectly with the latest Joomla 4 - Joomla 4.0.3 and Joomla 3.10.2. Please check the update details below:"
Were using JS 4.4.5 and Joomla 3.10.2
Where is the Compatibility list I did not find it?
Where is the ticket you mentioned and how do I access it?
Thank you
Jen-D
Hi
Your site has very outdated JS version . JomSocial 4.8 updated for Joomla 3.10 and Joomla 4.
You can check your tickets from Dashboard : https://member.joomlart.com/member/
Private tickets.
There are no tickets at https://www.joomlart.com/member/helpdesk/ or https://member.joomlart.com/member/
"About the Error on the Home icon
Kindly check on dev site as it redirect me to Profile member page without any error with give logins."
Yes I am sorry I changed it to test it, my mistake .
I created this menu item https://dev2.piperflyer.org/jomsocial-home-page for JS frontpage
which is the Jomsocial homepage i want it to be, the non sef url is index.php?option=com_community&view=frontpage
It returns the error, 0 Call to a member function getAllPages() on bool
Are you saying that error is because of the incompatible version?
If you can tell me how to update JS to 4.8 without losing data I will.
Thank you
Jen-D
Hi
Here are the steps :
First you have to upgrade Jomsocial to version 4.5.x
There are many changes has been done if you moving from older version of Jomsocial.
Go through new release blog to see the changes as it will change in UI and message box to live chat.
Very Older message will also be removed as they changed with Chat
https://www.jomsocial.com/blog
Make sure your Jomsocial version match with compatible Joomla version : https://documentation.jomsocial.com/wiki/Joomla_Versions_Compatibility
And also meet system requirements : https://documentation.jomsocial.com/wiki/JomSocial_4.8_System_Requirements
The upgrade steps are here : https://www.jomsocial.com/blog/social-community-extension-jomsocial-4-8-1-updated-for-bug-fixes
In download and Upgrade section.
If you have any 3rd party extension that override Jomsocial kindly disable them before upgrade.
Try these updates on a staging site first.
If any issue please submit the site login and FTP in Edit fields option first post so that i can check the specific error.
"First you have to upgrade Jomsocial to version 4.5.x"
I searched here and on jomsocial no version 4.5 .
Also there are of course bugs found in it and newer 4.5 versions which would I install and how do I find it to download?
Thank you for telling me how to find and download it
However you didnt answer the other question pasted below
Also there are of course bugs found in it and newer 4.5 versions which 4.5 version would I install, 4.5.1, 4.5.2...etc ?
As I stated previously if you dont answer all of my questions and only answer what you choose to answer then that is a 15 hour delay minimum for a reply.
Please read more carefully.
Thank you
Jen-D Also there are of course bugs found in it and newer 4.5 versions which would I install and how do I find it to download?
Hi
You can go to version 4.5 to 4.6 and so on. Sorry the question skipped. Also if any error on frontend please install further new version.
Try it on test site and match the system requirements to meet. The main change from JomSocial 4.5 was Message removed with chat options and it work as new Chat table.
Thank you
"You can go to version 4.5 to 4.6 and so on."
1. Ok so I must first do 4.5 then 4.6 until I reach 4.8?
2. It does not appear like the error i am receiving was addressed in any of the changelogs for any version, so we dont know if it will address the error but I must do it anyway because it is no longer compatible with Joomla 3.10 amd will need itwhen we upgrade to Joomla 4 ?
Jen-D
1. Yes this is for upgrade so you will not have issue in DB. 4.5.x is main change in database structure where the Changes added for Message.
2. The Latest version will work for Joomla 3.10 and Joomla 4 both.
Note : If you have any 3rd party extension that override Jomsocial kindly disable them before upgrade and test.
