Support on recreate pages (again)

skydiver1

Hi,

because of your latest issues I need support for recreating my JA Builder pages to enable editing again.
You'll find 11 pages on the JA Builder Pages link in the backend which I need support with.
Thanks!

saguaros

Hi skydiver1

I added your request into the list, our team will work on it and keep you posted.

saguaros

UPDATE:

You can edit JA Builder pages on your site now, kindly check.

skydiver1

Hi,
still looks the same to me - empty blocks when trying to edit.
Additionally, I still get a hint to upgrade to 1.1.7 which I already did last time when there were server issues.
Anything I miss here?

saguaros

skydiver1 Could you tell me the page that still has empty block?

skydiver1

Sure - these pages still have empty blocks:
tandemsprung.html
sprungausbildung.html
sportspringer.html

The message regarding the update is gone though.
Thanks

saguaros

skydiver1 Let me check these pages and will get back to you.

skydiver1

Hey,

any update on the missing pages?

saguaros

We released new version of JA Builder which helps to fix this server issue for JA Builder, you can see the details here: https://www.joomlart.com/blog/joomla-extensions/important-ja-page-builder-updated-for-storing-page-builder-data-in-your-site-s-database

If your site is not using this latest version 1.1.9 yet, you can follow these steps:

Take a backup of your site
Download latest version of JA Builder: https://www.joomlart.com/member/downloads/joomlart/ja-joomla-page-builder/ja-joomla-builder
Go to Backend >> Extensions >> Manage >> Install and install the download packages manually.
Clear all caches on your site and edit pages.

Let us know if you have any issue.

Regards

skydiver1

Hi,
this procedure also helps with pages currently still showing empty blocks in edit mode?

saguaros

skydiver1

Yes, but just in case, you can go to Backend >> JA Builder pages >> edit a page but do not publish anything + compare it with its on frontend to see if there is any difference.

If everything is good, then you can start editing normally.

Let us know if you have any issue.