salvomic Hi In this case this it is hard to fix the specific issue as it only on your site. Let me know if you need help on that with logins.
Ninja try now, if possible to do it soon, as I'm told to remove soon the account... please 🙂
thanks
salvomic Hi It will take some time as this issue is site specific and not from the template package when tried to replicate the same.
Ninja Yes, I guess, but please help me, thank you. 🙂
salvomic Hi Sorry without access it is not possible to check on this.
Ninja there is the account, please check
salvomic Hi The Dev is busy in the monthly template release, Please keep the logins in edit fields. I will update here once get feedback from team.
Ninja please, the other people there don't want to keep along the account in a production site... so be kind to investigate asap if possible, please. 🙂
salvomic Hi The site is not loading appear IP block can you unblock location India and Vietnam, IP : 203.115.73.145
salvomic Hi Notice same topic opened here : https://www.joomlart.com/forums/d/40214-ja-teline-v-backend-issue-with-preview-and-error-webasset/18 and you okay on it to close. Since issue not found in template.
Ninja ??? I don't know, why? I'm asking to my provider...
Ninja the issue is not in template, but here there is still and only for JA Teline V... :-)
However,It doesn't matter, I'll keep the mistake for now.
Thanks for the help!