The mega menu does not open

carlucci

Good morning Saguaros.
If it was 3rd party extension, why is it manifesting now?
In the Joomla4 version of TelinV I have not installed any 3rd party extension.
To find out the error I would like you to see it.
Where can I inspect the element >> Error tab to see it ?

saguaros

carlucci In the megamenu configuration screen like your attachment, just right click on the page and choose Inspect Element in your web browser >> Error tab and you will see the error.

Let me check with our developer on this and get back to you.

carlucci

Please let it be as soon as possible.
I can't continue developing.
Because of the time zone that does not coincide with mine,
each post is answered every 24 hours.
There are no moderators for Europe.
A few years ago there was Pavit, Italian,
then the communication was more fluid.
Now there is neither Pavit nor Pankaj.
With this I do not mean that I am dissatisfied with you
On the contrary, I am happy.
But a post every 24 hours slows down my development a lot.
I hope you understand my bad mood with Joomlart.

saguaros

carlucci I understand that, I'm working on it and will keep you posted.

saguaros

UPDATE:

It turns out that the issue comes from a function in jadisqus_debate_echo plugin that is not compatible with Joomla 4 and our developer fixed it on your site.

/plugins/content/jadisqus_debate_echo/jadisqus_debate_echo.php

jadisqus-debate-echophp.zip

5kB

Kindly check.

carlucci

See this:

saguaros

carlucci
Maybe cache? it looks good at my end:

carlucci

It does not work! I have installed the plugin again and it still doesn't work

saguaros

carlucci Do you mean the jadisqus_debate_echo plugin? The fix we applied for your site only, it's not released yet, if you install the package you download again, it will remove the fix.

carlucci

UPDATE:
Ja diskus plugin is not for joomla 4

carlucci

With the fix it didn't work either.
Please install the fix again and you will see that it doesn't work.

saguaros

Hi carlucci

I checked with my colleague but the megamenu is showing properly there:

Could you try to check with another browser or another PC?

carlucci

Works with:
Firefox : Works
Opera : Works
Microsoft edge: Works
Google Chrome: Doesn't work

I work only with Chrome. It's my default browser and I wouldn't want to change it.
Are these changes permanent?

saguaros

carlucci Pls try to clear cache + cookies or temporarily disable add-ons you installed in Chrome. I'm also using Chrome and my screenshot above is from Chrome too.

carlucci

UPDATE:
Now it works.
I have deleted cookies and extensions

saguaros

carlucci Glad to hear that!

carlucci

Thank you very much.
Please close the thread