Fronted Editing - Internal Server Error and Image thumbnail not shown

herman1506

Found this error on a fresh install of JA-Educasty J4 quickstart.

"Internal Server Error" show up when I try to change article Intro image or Full image, and the thumbnail not shown.

Switch to Cassiopeia and It's all fine.

Help would be appreciated.

SS :

saguaros

Hi herman1506

You're right, there seems to be issue with QS package J4, I've reported to team to get it fixed.

Regards

herman1506

saguaros

Thank you,

Waiting for the update.

herman1506

saguaros

Hello there.

It seems like the issue is not with the Quickstart package J4.

I try to duplicate this error in another installation :
- J4 Fresh install with sample data
- T4
- JA_Educatsy

and this error coming up.

Pls, Help would be appreciated

saguaros

herman1506 Yes, we're aware of this and working on it, I will keep you posted.

saguaros

You can backup this file: templates/ja_educasty/templateDetails.xml

and replace it by attached file (unzip first)

templatedetailsxml.zip

2kB

herman1506

Thank You saguaros

The Fix make the Article Front-editing works Perfectly!

BUT,

Now the Tabs in Course Page

Stop working...

saguaros

herman1506 Does it work with old file?

Could you share the FTP account so I can check?

herman1506

saguaros

Yes it works before, with the original file.

I can see that FF Explorer is not working. I have update The field with temporary FTP Account.

You may log in via FTP to check it.

saguaros

herman1506 Could you add the URL + Admin info again?

herman1506

saguaros OK,

Done, Field Updated with URL + Admin info

saguaros

herman1506 Oh pls why don't you keep both admin + ftp info there?

herman1506

saguaros

Well, because no more input form available,

Anyway, I've update the filed form with FTP Account.

Pls check it.

herman1506

Any update for this issue ..?

saguaros

herman1506 It's working now, kindly check.

The fix will be included in next release of template also.

herman1506

saguaros

Thank you,

nice work mate, It's working now.

BTW, I setup This Installation only for this report and support. My real project is still in localhost.

Would you guide me what to do to solve the issue..? or I just wait for the next release of the template ..?

saguaros

herman1506 Yes, you can share me the login info of production site, I will check for you.

If you're using Guru extension, you can wait for the new stable version release also.

herman1506

Hello saguaros

Looks like it's too early to celebrate... 🙁

Please check the "MOBILE VIEW" of the Course Detail Page.

The tabs is working,

BUT

Now it also works as a SCROLL TO TOP button. Very annoying.

Please please please ... Fix this issue properly...

saguaros

Our team updated this file: /plugins/system/t4/themes/base/js/base.js

Kindly check again.

herman1506

saguaros

Guys... Please.... 🙁

Do a proper check before apply a fix.

Check the frontpage. Tabs on ja_acm now stop working.

pls Fix this issue. 🙁 🙁
It's been 9 days, and I lost time working on a project initially planned to use this template.
My client can not wait anymore.., so I have to switch to another framework.

saguaros

herman1506 Let me check and will get back to you.