Problem with Collapse navigation for small screens

larue23

Hello, I have a problem with the "Collapse navigation for small screens" with several templates (eg: Ja Magz ii). The links of the first level do not work anymore on the Collapse navigation menu. Instead, only the submenu pops up. Is there a solution for this?

saguaros

Hi larue23

I tried to enable the collapse navigation at my dev site but it still worked fine, could you share the credentials of your site eg: URL + super admin account so I can check the issue?

larue23

Thank you for your answer. I am not sure if I should post here publicly the admin credentials? Maybe rather separately by email? The problem is in Joomla 4, with different templates, for example Ja_Magz_ii or ja_kidscorner. Both with a pure installation of the template and with the Quickstart installation. Once a submenu is created, I can't open the top level in the menu on the iPhone in the Collapse Navigation.

saguaros

larue23 It's weird, I just installed JA Magz II template in J4 and I click to open link on mobile, no popup there.

Is your site online yet? You can share the URL + admin account so I can take a look.

saguaros

You mean the item having sub-menu items, right? because when I click other items , it works fine.

With parent item, the first tab on mobile should show the dropdown and the second tab will open the link. Could you BACKUP your site and update latest version of T3 framework plugin first? you're using old version now.

larue23

Hello,
thank you very much for the message. I have installed the latest T3 plugin.
Yes exactly, I mean the element with the submenu.
The parent element shows the dropdown menu on the first click. That's fine. But then on the second click, the parent element should also be clickable, just like in the desktop version. That doesn't work. Or is that not intended for the collapse navigation menu?

saguaros

larue23 But then on the second click, the parent element should also be clickable, just like in the desktop version

It functions exactly the same on your site right now, first click will show the dropdown and the second click will open the menu link. I just tested on my iPhone and it works like that.

Could you clear all caches and check again?

larue23

Hello, yes, that is indeed true. After clearing the cache, the Collapse Navigation Menu works for 1 to 2 clicks on my devices (iPhone, Desktop Safari & Firefox). After that, the parent item of the menu no longer responds to the second click. To test it, I added a few more menu items. Is it the same for you?

saguaros

larue23 I see the same on your site, let me check with our dev team and get back to you.

larue23

I am still waiting for an answer. Is there a solution yet?

saguaros

larue23 Unfortunately, there is still no news yet, I will update here when having updates from team.