Hi docgarry
Could you share the super admin account of your site so I can check directly for you?
saguaros
pls have a look.
thanks.
docgarry It's weird issue, could you share the ftp account?
hello. pls have a look into the subdo.twinplanet.com folder. the joomla 3 site is working fine, so please don't tweak the public_html folder.
thanks
docgarry Thanks for the info, let me check with our developer on this and get back to you.
hiya saguaros, any word yet from tech? waiting to go public with the site until the image show is fixed.
big thanks.
docgarry There is still no news yet, I will remind them and get back to you.
hello again saguaros.
sorry to bother, but still waiting on a response. the "what we do" button is also not directing to the top of the what we do section. pls remind the developers again so we can take this site live. thanks.
docgarry The simple solution for now is that you can create a new slide (actually re-create the first slide).
The new slide will be in the bottom of the slide list, you can reorder by moving it to the top and disable / delete the current first slide. It will work then.
hi again. that doesn't work. no matter what slide is first, it doesn't appear. tried reordering, making new slides, using different ones for the first slide. all the same. any other suggestions? thanks.
docgarry It's showing now, kindly check.
wow. how did that happen? thank you!
docgarry I create slide and reorder and clear all caches. Glad to hear it's good now 🙂
hello again. different site, same problem. https://the-listen-project.com - image show is showing the last slide as a background instead of fading to black. tried re-ordering, deleting... keeps doing the same thing. any suggestions? this just started all of sudden a few days ago. thanks.
added note - i've changed the animation speed from 500 to 0 so there is no fade. if i put back to 500 the last slide in the list continues to appear instead of black.
docgarry As I can see the first slide is showing correctly on frontend now:
Backend:
Frontend:
i changed the animation speed to 0. if you turn the anime speed back to 500, instead of fading to black, the last slide appears. i had to shut off the animation because myself and a web designer friend couldn’t fix it. don’t understand why it doesn’t fade to and from black.
docgarry Let me check and will get back to you
