Problem with ArkMedia (?)

davidboggitt

Hi there,

I use the Ark Media Manager instead of the native J! media manager.

I'm using the latest version of JA Vital. When I'm in the Logo Settings of the Site Settings of the template and click Select to choose the Logo image, I get the following bug (I use an extension for the backend admin menu):

If I use the folder dropdown menu to choose a subdirectory it works. If I then use the folder dropdown menu to choose the images root directory /public_html/images, it works!

Could you help please?

Many thanks,

Dave.

saguaros

Hi Dave,

I can't replicate this issue at my end, could you share the URL + super admin account of your site so I can take a look?

davidboggitt

I've put them in the fields of the original post - thanks for checking for me.

saguaros

davidboggitt It's weird as I tried to install ArkMedia extension in my local and it's still working.

Could you try to download latest version of this extension and re-install it?

davidboggitt

I've done that, but the same problem occurs 🙁

davidboggitt

Ok - I think I've found the 'bug' - it's to do with some settings I have in the extension https://regularlabs.com/rereplacer.

I'll see if I can fix it myself, it's not a template bug.

Dave.

davidboggitt

Now fixed, please close this ticket - thank-you!

saguaros

davidboggitt Glad to hear that !