Header/slider issue

domir21 Could you share the FTP account of your site?

saguaros I put it in in top fields.

domir21 I added one more page to the site and I edited view modules by content.

Could you tell me the page / module you added? It seems to cause the JS conflict there.

Hi saguaros

Yes, of course: Main Menu > Home id 165

domir21 Let me check and will get back to you

Hi saguaros - I really need to show this site to the client. Did you find any thing?

Hi saguaros this project does not work correctly - could you help with that?

I'm checking with our developer for this issue, give me more time please.

Hi saguaros it's been a long time - I can't explain to my customer why it take so long. Did you find the reason? 🙁

domir21 Our developer is working on this, there is JS error on homepage of your site which caused the issue. I will keep you posted.

Is there an update on this issue?

Could you share your site's login info: URL + super admin account so I can check directly for you?

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Let me check and will get back to you

saguaros Thanks!
Please consider the module named "Header" is not published since I want to publish the website these days.

Could you backup your site and install the latest version of this template first?

The provided template update version 2.0.2 is not working.

translation of the red box:
File could not be unzipped: download.php_element_gk_infinity_version_2.0.2_type_template_coreVersion_j31

You should take a backup of your site + download latest version of template and install it directly via backend of your site.

It will not work with default Joomla update channel like that.