Error: Unable to open cron url: SSL certificate problem: certificate has expired

barrydiston

Hi, When we try to index the filters, we are getting the following error message:

Unable to open cron url: SSL certificate problem: certificate has expired

The certificate for the site is not expired, I have generated a new certificate in case that helps, but am still getting the same error

Please Help

saguaros

barrydiston Could you also try to create a new cron URL via JA Megafilter component >> Cron job and see how it goes?

barrydiston

saguaros

Hi, I gave that a try, It has not fixed the issue though

saguaros

barrydiston I will forward this to our dev for further checking, will keep you posted.

saguaros

We checked but could not detect issue from JA Megafilter, could you pls try to contact your hosting provider to check this SSL certificate again?

barrydiston

Hi, please see the response below from server support:

Hello,

Thank you for your patience.

We enabled the Joomla debug mode and error reporting in order to reveal the actual cause of the described issue, here is a copy of the error message that we spotted:

0 Unable to open cron url: SSL certificate problem: certificate has expired
Call stack

Function Location

1 () JROOT/administrator/components/com_jamegafilter/models/default.php:98
2 JaMegaFilterModelDefault->proxyExport() JROOT/administrator/components/com_jamegafilter/models/default.php:73
3 JaMegaFilterModelDefault->saveobj() JROOT/administrator/components/com_jamegafilter/controllers/default.php:54
4 JaMegaFilterControllerDefault->saveobj() JROOT/administrator/components/com_jamegafilter/controllers/default.php:65
5 JaMegaFilterControllerDefault->jaapply() JROOT/libraries/src/MVC/Controller/BaseController.php:710
6 Joomla\CMS\MVC\Controller\BaseController->execute() JROOT/administrator/components/com_jamegafilter/jamegafilter.php:43
7 require_once() JROOT/libraries/src/Component/ComponentHelper.php:402
8 Joomla\CMS\Component\ComponentHelper::executeComponent() JROOT/libraries/src/Component/ComponentHelper.php:377
9 Joomla\CMS\Component\ComponentHelper::renderComponent() JROOT/libraries/src/Application/AdministratorApplication.php:101
10 Joomla\CMS\Application\AdministratorApplication->dispatch() JROOT/libraries/src/Application/AdministratorApplication.php:159
11 Joomla\CMS\Application\AdministratorApplication->doExecute() JROOT/libraries/src/Application/CMSApplication.php:196
12 Joomla\CMS\Application\CMSApplication->execute() JROOT/administrator/index.php:51

As you can see, the issue comes from the JA Mega Filter component installed on your Joomla website. We recommend providing this information to the authors of the said component, as they will be best suited to advise you on how to remedy the issue.

There is an active SSL certificate installed for your domain, as you can confirm by using an online SSL checker

If there are any server-side adjustments required, please do not hesitate to reach us back, we will be happy to help.

vangogh

barrydiston
Hi,
I will check and get back to you soon.

vangogh

barrydiston
Hi,
I just fixed the issue on your site. It seems work well. However I need more time to test and keep it work normally.

geosyntec1

What did you do? I have this same issue and would like to know how to fix it.

saguaros

geosyntec1 It's long time 🙂. Could you submit a new topic and share the login credentials of your site (URL + super admin + FTP account) so we can help?