hoopy1888 Hello,
We do not ask for users to register their websites with us when using our products, therefore we cannot find your account unless you provide us with some kind of info (username , email address, order ID, payment receipt...).
Note that our membership usually lasts for 1 year so in case your account is old, the membership is likely expired already. In this case you should just create a new account and purchase our new membership at https://www.joomlart.com/pricing to gain access to the products.