Hi,
is there any particular reason why I can't download pages from Page Builder library? However my subscription has not expired yet…


    iorbita Could you share the login info of your site and your JoomlArt's account? I will check for you.

      Hi,
      currently I'm using your page builder locally and I've the same problem, but I also have a test site on a server, I put accesses in your form, thanks.

        iorbita It due to AdminTools component which blocks this function. We just update the '.htaccess Maker' section in AdminTools component >> Server protection >> Backend file types allowed in selected directories >> and add riot file type

          I have no change Saguaros 🙁 the problem is still present.
          Are you sure that the problem comes from Admin Tools? Then why on websites installed locally where Admin Tools is not installed the problem is also present?

            iorbita You can see on your site now that I can import that page normally:

            Could you backup your local site and share me the backup file? I will check for you.

              ... Saguaros, finally on my local site I just had to disconnect and reconnect my account and the problem disappeared, I wonder if it would have been the same on the remote server (test site)...

                iorbita You can try to log out in both places: T4 Builder component and backend of your site and login again.

                Let me know if the issue still occurs 🙂

                  Write a Reply...
                  You need to Login to view replies.