Xero mobile menu not working.

andrewm57

I just noticed that the hamburger menu at < 787px doesn't work. Some extensions aren't quite up to date, but Joomla and the template are. Any help?

ja-developer

andrewm57 Hi,
It looks like your membership has already expired last year. As our technical support is only available for the active paid members, you need to renew your membership to be able to receive further assistance from our team.

Currently we have this coupon code with 30%OFF discount available, you might want to take advantage of it: 17THJOURNEY .

andrewm57

ja-developer That coupon didn't work, but I renewed anyway.

ja-developer

andrewm57 Hi,
The coupon was supposed to be active until the end of July 6, however it is expired now.

It seems that you've just renewed JA PRO membership, however the template at your site (Xero) is a JB template. Do you want to switch to JB Pro membership instead? The membership price is the same so we can do it for you easily.

Our team will follow up further on your technical question ASAP once the membership issue is cleared up.

andrewm57

1) It's still July 6 for me, and I ordered much earlier today.
2) Yes JB not JA.

saguaros

Hi andrewm57

As I can see that there is JS error on your site which may cause that issue. Could you share the super admin + ftp account of your site? I will debug it for you.

andrewm57

saguaros How can I make a hidden reply?

ja-developer

andrewm57 Hi,
Please click Edit Fields in your first post and enter the private info there. Only our official support staff can see these info.

andrewm57

Done.

saguaros

andrewm57 It looks like your site load JS from 3rd party extension and when enabling compress Javascript option in template, it caused the conflict.

I just disabled this option and it's working now, could you check?