Jen-D Hi,
Your attachment doesn't seem to show up, can you check again.
And it looks like your Jomsocial membership has already expired a while ago. As our technical support is only available for the active paid members, you need to renew your membership to be able to receive further assistance from our team.
Currently we have this coupon code with 20%OFF discount available for returning user, you might give it a try: LATE_RENEW .