Slider not working in 3.4.3 version

mdCYF

Hi,
now it's working but I need to enable the javascript compression, are you going to fix this in the next version?

saguaros

I guess you installed 3rd party extension on your site which causes JS conflict when compressing JS files together. You can try to disable one by one and find which one caused this issue.

mdCYF

Hi,
I haven't changed or updated any extension, besides, all the extensions worked properly until I updated this module.
Therefore, this new 3.4.3 version is causing JS conflict.

Thank you so much for your help.

saguaros

mdCYF Which template are you using? I will make a test and see how it goes.

mdCYF

GK News 3.25, but the Javascript compression is disabled.
It seems that is has nothing to do with this template.

saguaros

mdCYF Could you share the URL + super admin account so I can check?

mdCYF

Hi,
I can't provide you super admin access but I can show you the settings of any extension in case you need it.

Thank you for your help.

saguaros

mdCYF It's hard to guess the issue, kindly share the login info so I can check directly for you.

mdCYF

Hi,
I checked all the extesions and I realized that JCH optimize extension has javascript compression functionality.
If I disable it, the slider works, but we need to enable the compression. The previous version of News Show Pro worked properly with this functionality enabled, it should work with this new one.

Thank you so much for your help.

saguaros

mdCYF Kindly check if it has option to exclude specific JS files when compressing JS or not. I think your site has 3rd party extensions installed and when you compress JS files together, it caused the conflict. You can try to exclude JS files from 3rd party extension and see how it goes.

mdCYF

Hi,
the only conflict is between the Javascript compression of JCH and the module.
The previous version of the module worked fine with the javascript compression enabled.
Therefore, the conflict is caused by the new version of the module.

Thank you for your help.
Best regards

saguaros

mdCYF You can try to exclude above JS file from module and see how it goes.

mdCYF

ok! I'll try it.
Thank you so much for your help.