(repost) 500 - Internal Server Error after com_jaextmanager update

orsomannaro

(there was a misunderstanding with paulus in the previous discussion: he asked me: "Can you confirm the url for the admin". I replied: "Now it's OK" referring to the URL not to my problem, which is still there)

In a site:
- first I upgrade comjaextmanager to 2.6.4 with success
- then I upgrade T3 Framework and I have 500 - Internal Server Error

In an other site:
- first I upgrade T3 Framework with success
- then I upgrade comjaextmanager with success

So I find out a conflict upgrading to comjaextmanager 2.6.4 (see screenshot) that cause 500 - Internal Server Error when you upgrade other extensions. Now I'm not able to rollback.

Can you please help me? Thanks!

saguaros

orsomannaro
Hi,

You mean that you want to roll back old version of JAEM or T3 framework plugin?

orsomannaro

saguaros

Hi saguaros!

I would like to have all the extension updated.

Upgrade problems (e.g. T3 Framework) seem to be connected to com_joomanager conflict but I don't know how to solve this.

saguaros

orsomannaro com_joomanager

I don't know this extension, is that a 3rd party one? You can try to disable it temporarily to update T3 framework plugin first and enable it again later.

orsomannaro

saguaros

my fault (google translate problem): com_jaextmanager as I wrote earlier and as shown in the screenshot

saguaros

orsomannaro

Kindly check permission of all folders set 755 and files set 644 with modules and special jaextmanager_data, administrator/components/com_joomlaupdate, tmp folders. And make sure that your user account in server has full privilege: create/edit/delete.

Or you can download directly from our extensions and install to override on your site but don’t forget to backup data before changing.

orsomannaro

saguaros Kindly check permission of all folders set 755 and files set 644

Permission of all folders 775 and files 664. User is ok.

Mo0nlight

Hi.

I could not login into FTP using the info provide.

Please check.

orsomannaro

Mo0nlight

Check now. Thank you very much.

saguaros

orsomannaro
Unfortunately, it still doesn't work, kindly check again.

orsomannaro

saguaros Unfortunately, it still doesn't work, kindly check again.

Now FTP should be ok. Thanks.

Mo0nlight

Hi.

i fixed the bug.

Edit the file:
administrator/components/com_jaextmanager/admin/lib/jaupdater/core/helper/ArchiveHelper.php

Add the code

jimport('joomla.filesystem.archive');

Change

$archiveHelper = new Joomla\Archive\Archive;

$archiveHelper = JArchive::getAdapter('zip');

orsomannaro

Thanks a lot Mo0nlight.

What I have to do after editing this file? Rollback com_jaextmanager to a previous release and then upgrade it?

saguaros

orsomannaro

Hi,

Above fix helps to update T3 framework via JAEM, what you meant by 'rollback JAEM' here?

orsomannaro

saguaros what you meant by 'rollback JAEM' here?

As first post screenshot shows (green circle), comjaextmanager had a conflict upgrading to 2.6.4. So I suppose I have to: rollback to 2.6.2, upgrade to 2.6.3, upgrade to 2.6.4.

orsomannaro

(I have other sites with same problem)

orsomannaro

Ok, I got it ...

So there is a bug in com_ jaextmanager 2.6.4 !?

saguaros

orsomannaro

For JA Extension Manager, you can simply download the latest version and install on your site, if you have issue in updating any JA Products, pls let us know.

Regards

orsomannaro

I mean ... If I have to modify the code of com_ jaextmanager to solve my problem I suppose there is a bug on it. Or I'm missing something?

saguaros

orsomannaro
Hi,

Somehow it happens on your site specific so we fixed it directly on your site.

Regards