slideshow on the JA slideshow homepage did not work on smartphone

hdcms

Hi,
https://pic.infini.fr/jmjxjUKs/1yn2rHbF.png
5/ the slideshow on the JA slideshow homepage did not work on smartphone
Regards

saguaros

As I can see the slideshow module appears now on mobile, did you get it solved?

hdcms

HI
No unfortunately it still doesn't appear.
It seemed to me that it appeared since it disappeared (but I am not sure)
Do you see it?

hdcms

OK https://pic.infini.fr/nxHCt1GJ/AfHF64MS.jpg
NOK https://pic.infini.fr/l8a9f38g/X5KSLtlb.jpg

website new : https://www.sweetalpaga.com/

hdcms

Hi
This is the most urgent point, because I had to put the site in production

saguaros

It's weird as I can see it always there:

hdcms

Hi
I note that it works sometimes, but I already have other examples of no display including my smartphone also honor 10 view.
I feel like the slot is empty, as shown in the image sent. This is really important, what to do?

saguaros

hdcms I don't have that kind of device to test, I will forward to the team for further checking and get back to you.

hdcms

HI
This is the main problem and it is important.
It worked on the old version with joomla 3.
It does not work on some android smartphone!
I am asked, at least, when will be studied our problem?
regards

saguaros

hdcms I will get back to you as soon as I have solution, pls give me more time.

saguaros

saguaros Could you share the super admin account of your site here?

hdcms

This message is visible to Moderators only

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saguaros

hdcms Thanks for the info, let me check and will get back to you.

hdcms

Hi
I gave you access. Can you fix this problem that did not exist with the old version of template/joomla 3?
Other people are complaining

saguaros

It's weird issue, I'm checking with our developer and will get back to you shortly.

hdcms

HI
1/ It's been several weeks since I gave you access. I can't leave it like that. I will close it on Friday.
Do you need the access? if yes you can ask me.
2/ when do you think this problem (which did not exist in the old version) will be resolved?
Some visitors see the problem on their smartphone!

vangogh

hdcms
Hi,
Currently, I am working on your issue. So you might need to expand the access for this account 'adminTmp' to Monday or Tuesday next week although these issues will not take time like that and will be fixed soon.
Kindly wait a little time, Hdcms.
Regards.

vangogh

hdcms
Hi,
I just directly fixed and tested on your site. And it works well now.
This issue caused by a small conflict between jQuery and nature Js when using some method attaches an event handler to a DOM document.
The file changed: root/modules/mod_jaslideshowlite/assets/js/script.js
These lines changed:
523: vars.jslider[0].addEventListener('touchend', end);
549: vars.jslider[0].removeEventListener('touchend', end);
583: vars.jslider[0].addEventListener('touchstart', start);
You kindly check again and response to us.

Regards,

hdcms

Hi
Ok that works for me.
Thank you for this clarification.
I am forwarding the message to the person