nexus6it Hi there,
As JA Tour is our paid template, we can only provide official tech support for the active paid members. In this case it appears that your JA Pro membership has already expired some time ago, therefore we're unable to provide further technical support until you renew your membership.
If you're interested in JA Pro membership renewal to regain access to latest templates updates & our support service, you can apply this special coupon for renewal discount: LATE_RENEW .