Hi

Thanks for the info, here is how it looks at my end:

I don't see the issue as your screenshot in above post.

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I can't access your site again, it looks like your host limits access from my place, could you add exception for this IP address? 118.70.117.221

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    mdCYF The IP address from my place is dynamic, not static IP. Could you add this IP also? 27.72.60.238 (of whitelist IP addresses from Vietnam)

    Sorry for this inconvenience.

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      5 days later

      It's still showing 4 items at my end:

      The provided account doesn't even has permission to clear cache. Why that's so hard to grant permissions so I can help you more quickly? It will save time for both of us.

      Please try again, now you have the required permission to clear the cache.
      It shows 4 articles and if you clear the cache, it shows 5. It isn't working properly.

      Besides, the function that cuts the title is not working.

      It due to your custom css code, pls try to add this:

      #nsp-702 .gkItem.gkClone {display: none;}

      and see how it goes.

      now it only displays 4 items and removes the blank space below the module, but why does the module create "clone" items?
      On the other hand, the title limit value functionality is not working.

        mdCYF It seems to be issue with News Show GK5 module and I've reported to GK team to update it. Kindly wait.

          22 days later

          Hi

          Did you disable the login info? pls enable again so I can check.

          6 months later

          Hi,
          I recently updated the module News show pro GK4 to the last version 3.5.0 but the problem with the accents persits.
          I provided a solution (replacing JString class with StringHelper) in this thread and you suggested changing to the News Show Pro GK5 but there were some bugs in the module that prevented it from working properly, as you can see in the messages above.
          Could you please update News Show Pro GK4 and fix it so it can display accents?
          Besides, normal mode is not working anymore.

          Thank you so much for your help.

          Best regards

            mdCYF but there were some bugs in the module that prevented it from working properly, as you can see in the messages above.

            Could you clarify the bugs you're experiencing so I can check?

            And help to grant the access for IP addresses from Vietnam - I'm based in here and I don't have static IP address.

              5 days later

              Hi,
              I reported some months ago that "now it only displays 4 items and removes the blank space below the module, but why does the module create "clone" items?
              On the other hand, the title limit value functionality is not working              ."
              And I get this response:
              "It seems to be issue with News Show GK5 module and I've reported to GK team to update it. Kindly wait."

              Thank you so much.

                mdCYF Yes, but our developer can't replicate the same issue at our dev site, so if possible, share us your login info again so we can check directly for you.

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