Our developer checked that and unfortunately we could not replicate the same issue at our end.

15 days later

Hi,
I found the problem; the following function is causing the issue with special characters:
if(strlen($text) > $limit_value){
$text = substr($text, 0, $limit_value) . $at_end;
}
(lines 39 and 40)
in the file mod_news_pro_gk4/gk_classes/gk.utils.php
So I have replaced that code with the code of the previous version:
if(JString::strlen($text) > $limit_value){
$text = JString::substr($text, 0, $limit_value) . $at_end;
}
and it has fixed the problem.

Can you take a look at this?

Thank you so much for your help and patience.

I will forward to our team for further checking.

13 days later

Hi,
did you take a look at this?

Thanks.

Best regards

Hi

I passed to the team, I will update here when having news.

    19 days later
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      design18 Pls submit a new topic and share the login info of your site so we can help.

        a month later

        Hi

        To be honest, we're working on upgrading our enterprise extensions, once it's done we will update the free extension. I will update here when having news.

        Regards

        6 months later

        Hi,
        will you consider updating this extension soon?
        It's been long since I reported this problem.

        thank you so much.

          mdCYF Hi,
          News Pro GK5 latest version is 2.1.5, it was updated 2 months ago. You can give it a try.

              2 months later

              mdCYF Hello,
              It's unlikely that the GK4 version will be updated further unless it's for bug fix.
              We highly recommend switching to the new GK5 version instead.

                Hi,
                How can I switch all the GK4 modules to the new GK5 version?
                Do I have to create them again? is there any way to do it automatically?

                Thank you so much.

                Best regards

                I'm afraid that you will have to create them and configure again.

                4 days later

                I have installed News Show Pro GK5 and I am experiencing some problems.
                For instance, a module displays 5 thumbnails but I have configured it to show only 4.
                Besides, the header should display only some words but it is displayed in its entirety.

                  mdCYF Could you share your site's login info and the module name/id so I can take a look?

                    This message is visible to Moderators only
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                      mdCYF Hi

                      It looks like your site blocks access from my place, you can add an exception for this IP address: 27.72.29.73

                      And I need access backend of your site to check all the settings as I just tried to show 2 instances of News Show Pro GK5 module in a GK template but it worked:

                      Regards

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