privacy note on contact form

poselziobro1

Hi
I dont know why. But the privacy note on the contact form does not open in the window and you cannot close it or scroll down to read the whole thing.
You can only refresh the page.

I know that if the template changes to a different one than default, then the modalbox in the contact form breaks down
But I do not know who to fix

saguaros

Hi poselziobro1

As I can see that it's showing fine now, did you get it solved?

poselziobro1

saguaros

Yes, it works now, but the problem itself is not resolved.
in the template settings in Layouts Settings, if Main Layout is set other than "DEFAULT" then the privacy policy does not work.
Check on your installation.
I have checked on 3 different installations. The error only occurred on JA Stark

saguaros

poselziobro1 oh you mean in backend? it's just the preview only, this popup is not configurable in this preview. I think the important here is how people see on frontend of your site 🙂

poselziobro1

saguaros

No, it's not about the backend.
It's about the frontend.

In the screenshot I showed that if we change the Main Layout from default to another (created) one, then the privacy policy is not displayed.

saguaros

You can share the super admin account here so I can take a look.

poselziobro1

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saguaros

As I can see that the template style: MAGIA ROZMOWY - Kontakt is being assigned to that contact page - is using 'DEFAULT' layout already but the popup is showing fine as screenshot I shared above. Could you check again?

poselziobro1

saguaros
yes, now it displays fine because Main Leyout is set to default. But I didn't want to default. I wanted to call each Leyout the same as the menu. In this case, "kontakt". And when I do that, it doesn't work.

Manit

Hi again poselziobro1
I am working with the developer team to check the issue on JA Stark. However, this would take some time as the team is finishing one major update for our enterprise extensions.
We will get back to you as soon as we got a further update on the issue.

Best regards.

poselziobro1

Manit

OKAY. Thank you very much for your help.