HELP

carlucci

I have uploaded a backup. But I have lost several mods. I would like to know what could have been the causes.

saguaros

When there is error like that, you can enable the debug mode, it will throw more detailed of the error and we can know which file/extension cause this issue

carlucci

How can I enable debug mode if I can't enter the page?

What Help!!!!
After 4 days you answer me now knowing that the page does not work.
I am restructuring my page and I have found, I hope, in the Comics template
the one I need. I have tried several templates but they are not to my liking.
I have always had a soft spot for TelineV because it is very powerful but TelineV continues with T3-System and I want to develop a page for the future.

I'm sorry that I have to say that since Pankaj and Pavit are not in Joomlart the support leaves a lot to be desired.
Waiting days for a post and then you reply with a question or don't read the entire thread is unprofessional.

Everything is recorded with the different time zone.
But I have paid and I have to resign myself to what there is.

I'm not referring to you directly, Saguaros, but to the Joomlart guideline. Hung Dinh should consider another way to manage a support. Support is not just about getting paid.
Regards

Manit

Hi carlucci
I am sorry about the inconvenience and the late response. We should have replied to you earlier - early morning of Monday.
I saw that you restored your backup so the issue no longer exists. Can you please replicate the issue again so we can check and fix the issue for you.

Regards.

carlucci

I'm sorry but I can't repeat the error.
I don't know under what circumstances it occurs.
If it happens again, I'll let you know.
Thank you very much and please close the thread.

Manit

Hi carlucci
Thank you for your kind understanding of such inconvenience.
Yes, please let us know when the issue happens again.

Best regards.