T4 Page Builder does not open: Page 2

T4 Page Builder does not open

newassistentsrl

I agree with regularuser.
This kind of issue should have been already solved (one month has passed since I opened the thread), moreover without Joomla admin credentials.
We have provided you screenshots and all the informations you requested.

Please, provide us a resolution.

Thank you

regularuser

newassistentsrl I managed to get it working using his post:

https://www.joomlart.com/forums/d/41961-toggle-t4-page-builder-button-editing-module/9

does it work for you also?

(I have no Idea why this was not pointed out here - or made part of the updates).

newassistentsrl

regularuser

I have not the folder which is mentioned in the post you referr to. In plugins/editor-xtd there is no "t4pagebuilder" folder.
So, I can not try that solution for the issue :-(

regularuser

newassistentsrl perhaps you have not installed the plugin component. I found it confusing which items to install and installed all packages from the download section.

newassistentsrl

regularuser

I've installed (and re-installed few minutes ago) those files:
t4-builder-article-intergration-plg_2.0.3.zip
t4_blank_tpl_1.1.4.zip
t4_pagebuilder_component_2.0.4.zip
t4-page-builder-plugin_1.1.0.zip
t4-system-plugin_2.2.3.zip

and ri-enabled Content - T4 Page Builder, Editors-xtd - T4 Page Builder, T4 System in Extensions-Plugins
then I found the folder of that post and updated button.js..
but nothing changed

saguaros

Hi guys

You can try to backup this file: administrator/components/com_t4pagebuilder/libs/Editor/Action/Load.php

and replace with attached file (unzip first)

loadphp.zip

4kB

newassistentsrl

I uploaded the file you zipped, I restarted PHP Apache service in my local Xampp but nothing changed.
Let me know if you need screenshot of the issue that I see in the console while inspecting the page via Chrome

newassistentsrl

UPDATE:
I've installed T4 Framework and T4blank template on a new Joomla instance and everything works properly.

saguaros

Could you put your site online so I can check the issue directly?

newassistentsrl

The site for which I found the problem (by installing T4 addons) is already online and I sent you a copy of it by making a backup with Akeeba.
Anyway, what I can do is the following:

I can install (on the live site) T4 addons (framework, template etc.)
I can try to provide you a restricted access only for T4 Page Builder so that you can do your trials

I surely cannot provide admin credentials.

Is that enough for you?

saguaros

It's working at my end when I updated above file.

Could you put your site online so I can check directly?

newassistentsrl

The site is already on line.
If you an access to check, is a restricted access to T4 component enough?

saguaros

newassistentsrl You can share the admin account so I can help you out.

P/s: add info in your reply and set it as Private reply so only Moderators can see.

newassistentsrl

Sorry for the late answer.
Tomorrow I will provide you ad admin account restricted to elements which are related to T4 PB.

saguaros

newassistentsrl You can get back anytime 🙂

newassistentsrl

This message is visible to Moderators only

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saguaros

Could you grant super admin + ftp account of your site so I can help? If you grant access to T4 Builder only, I can see the issue like you only, how can I help?

newassistentsrl

saguaros
If I could, I would have already done this.
There are some components in the backend in which are present mail addresses and other informations that have to be not shared.
Onestly, it always sound strange to me to need super admin + ftp credentials to analyze that kind of problem.

The last attempt I can do is to provide a superuser account which don't display the components (and the data) I referr to.
I will update as soon as possible.

saguaros

newassistentsrl I need to debug the code to see what's wrong , that's why I asked for the info.

newassistentsrl

Hi,

and sorry for my late answer. The situation has changed a lot.
While uninstalling addons that I no longer use, I fortuitously noticed that after uninstalling some of them, T4 PB started working properly.
For safety, I carried out this procedure both on the public site and on a local version of the site and in both cases it seems that a newsletter component was in conflict. I repeated the operation of disabling and enabling the component several times, and every time I enabled it T4 PB didn't work. Indeed, disabling this component all t4 PB started to work properly.
I then updated the component to the latest version and T4 PB continues to work.

It seems all so strange......... but at this time T4 PB works properly.

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