Hi and thank you for your help. We are having a very urgent & strange bug with the "Search" function. FYI: The site has been indexed in the Smart Search Component. All articles are listed in the Indexed pages.
Find the Search Page on menu HOME> (Submenu): Search Page
If you type in a random string of letters, like "alksdjflaksdfj" and hit [SEARCH], you get the result:
No Results Found
No search results could be found for query: alksdjflaksdfj.
But here's the problem: If you enter anything which DOES EXIST on the site, like "Rescue" or "Atomic," you get:
404
The page you were looking for could not be found.
Back to our homepage Contact Webmaster
This obviously makes no sense, that a valid-search string yields a 404 error.
We appreciate all your help and solutions how to fix this. We appreciate you telling us exactly how you fix this, because we need to replicate on the live site (this is a sandbox site and only for testing purposes).
🙏 Staff