News Show Pro GK5: Page 2 - Support Central

News Show Pro GK5

ahierholzer

Hi all

I use the module with XAMPP Version 8.1.10 and do have display errors in the backend as well. Especially there is no menu.

The error message is: 0 Undefined constant "MOD_NEWS_PRO_GK5_PROBLEM_GD_LIB"

Did i understand you correctly that according to your experience the problems should no longer occur online? Would you therefore recommend preparing the website directly on the online server?

Thanks for your help
Andy

saguaros

Hi Andy,

You can go to Global configuration in backend and enable the Debug mode + error reporting to see the error message in detail, it will hint which file is causing issue.

ahierholzer

Hi,
Thank you for this. Please find attached the error report. I hope this is helpful to find the error.

saguaros

ahierholzer Could you backup your site via Akeeba backup extension and share me the backup file?

I will try to debug in my local and see what's wrong.

ahierholzer

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saguaros

You can upload to your Google drive / Dropbox or sharing website and share me the download link, I often use this one

ahierholzer

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saguaros

ahierholzer I can restore in my local host and when I open News Show Pro GK5 module, it shows correctly:

andrej-zhe

Hello. And you can also see the work of the module at my place if I send you a backup archive?

ahierholzer

saguaros Thanks for your feedback. It effectively seems to be a local problem. I will try it online and use the offline mode of Joomla for the preparation work.

saguaros

ahierholzer Let me know if you need further help then 🙂

ahierholzer

Hi all,
to keep you up to date: I tried it online on the webserver and it's working now. It seems to be a problem with xampp.

saguaros

Glad to hear that!

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