Modules disappear unless I clean T4 cache

yanliom

Hello saguaros, any news?

saguaros

Our developer is working on it, kindly wait.

saguaros

We updated the cache settings in global configuration on your site, kindly check.

yanliom

Hello Saguaros,

I just checked and the Home page is still corrupted.
Modules in the Mainbody are not loading.

Did you find a solution?

Thank you,
Yannis

saguaros

Hi Yannis,

In which browser can I replicate this issue?

yanliom

Hello Saguaros,

the problem shows up in Firefox, Chrome, Edge.

The same on android Chrome and Firefox.

Do you believe is browser-related?

Please, there have been almost 10 days since the problem occured but no solution have been found.

Thank you in advance for your support,
Yannis

saguaros

I will check with our team and get back to you.

yanliom

Hello Saguaros, any news please?

yanliom

Is that a dead topic?

I'm just trying to find a solution to the problem.

My website was working ok until recently, I never had a problem with the module positions on home page.

What is going on?

saguaros

yanliom Hi

I'm checking with our developer, give us more time pls.

yanliom

Hello,

please, any news yet?
It has been a month now.

This is a live and active eshop, so I have some serious trouble without a homepage.

Please advise me, all my friends tell me that Joomla is an old system, thus the problem I face.
Is that true?

Sincerely, I'm waiting for your news.

With regards,
Yannis

manhta

yanliom
Hi,
You can turn off plugin HikaShop geolocation plugin to show all modules again. I don't know why this happen, but this plugin reset the menu id of joomla, so t4 could not load the correct template style.
Regards.

saguaros

Hi Yannis,

Actually, this is the first time I've been experienced this issue, no one faced this one. It's really weird.

I'm checking with our dev on this, pls give us more time.

Regards

yanliom

Thank you so much manhta 😀

Finally the problem was resolved.

I will open a ticket with Hikashop team to look at it.

Best,
Yannis