Hello,

modules are constantly disappearing in ravopleko.gr website.
Homepage is built using modules so this is a major problem!

I have updated to the latest version of Joomla 4 and T4 framework, I have disabled cache and enabled development mode in Global configuration but the problem persists.

I have found similar posts with the same problem:
https://www.joomlart.com/forums/d/34142-unstable-t4-framework-cache-work-with-templates
https://www.joomlart.com/forums/d/34177-modules-disappear

Please provide a solution as soon as possible.

With regards,
Yannis

Hi Yannis,

Could you tell me which module that disappeared so I can help?

Hello,

all the module positions between the main menu and the footer are affected. See attached screenshot.

These positions contain custom HTML modules, ACM modules and Hikashop modules.

The modules disappear all together (and reappear all together) without changing anything in the settings!

Is it related it to the mainbody layout?

Thank you,
Yannis

Could you share the FTP account of your site?

    yanliom I've forwarded to our T4 team for further investigation, I will keep you posted.

      Hi

      Our developer is working on it, kindly wait.

      We updated the cache settings in global configuration on your site, kindly check.

      Hello Saguaros,

      I just checked and the Home page is still corrupted.
      Modules in the Mainbody are not loading.

      Did you find a solution?

      Thank you,
      Yannis

      Hi Yannis,

      In which browser can I replicate this issue?

      Hello Saguaros,

      the problem shows up in Firefox, Chrome, Edge.

      The same on android Chrome and Firefox.

      Do you believe is browser-related?

      Please, there have been almost 10 days since the problem occured but no solution have been found.

      Thank you in advance for your support,
      Yannis

      I will check with our team and get back to you.

      Hello Saguaros, any news please?

      Is that a dead topic?

      I'm just trying to find a solution to the problem.

      My website was working ok until recently, I never had a problem with the module positions on home page.

      What is going on?

        9 days later

        Hello,

        please, any news yet?
        It has been a month now.

        This is a live and active eshop, so I have some serious trouble without a homepage.

        Please advise me, all my friends tell me that Joomla is an old system, thus the problem I face.
        Is that true?

        Sincerely, I'm waiting for your news.

        With regards,
        Yannis

          Hi Yannis,

          Actually, this is the first time I've been experienced this issue, no one faced this one. It's really weird.

          I'm checking with our dev on this, pls give us more time.

          Regards

          yanliom
          Hi,
          You can turn off plugin HikaShop geolocation plugin to show all modules again. I don't know why this happen, but this plugin reset the menu id of joomla, so t4 could not load the correct template style.
          Regards.

            Thank you so much manhta 😀

            Finally the problem was resolved.

            I will open a ticket with Hikashop team to look at it.

            Best,
            Yannis

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