JA Social Feed - three question marks

bhp-weisshaar

Hello,

on almost every page imported by JA Social Feed from Facebook are these three question marks, for example here: t.ly/AsDr

There is an overview here: https://www.bhp-weisshaar.de/news.html

How do they come about and how can I remove them?

Many greetings
Thomas

saguaros

Hi Thomas,

I don't see the question marks in that page now: https://www.bhp-weisshaar.de/news.html

Could you check again or share some screenshots highlighting the issue?

bhp-weisshaar

Hello,

the question marks are on the subpages, e.g.:
https://www.bhp-weisshaar.de/news/2047-herzlichen-gl%C3%BCckwunsch-an-unseren-partner-autohaus-schmolck-zum-75-firmenjubil%C3%A4um-am-vergangenen-wochenende-haben-wir-zusammen-mit-ms-545011010965367.html

not on the overview.

Many greetings
Thomas

saguaros

It looks fine at my end 🙂

bhp-weisshaar

If you say yes to the cookies, it looks like this:

bhp-weisshaar

The question marks and the link to the outside (the reason for the cookie hint) should be removed. I guess the question marks are for the other images in the Facebook post. Of course, you can also just take all the images, that would also be ok, because they are then also stored locally. But the question marks are disturbing.

saguaros

bhp-weisshaar It seems due to GDPR extension, could you try to temporarily disable it and see how it goes?

bhp-weisshaar

that's what I did, also cleared the cache and used other browsers. Unfortunately without success. Can it be that only one image is stored locally and the others are not, but they can not be displayed? Is it possible to adjust the components so that either all images are saved or only one?

Many greetings

saguaros

bhp-weisshaar Could you share the super admin account so I can take a look?

bhp-weisshaar

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saguaros

Thanks for the info, let me try to import and see how it goes.

bhp-weisshaar

Hello,

the question marks are still there, do you have any ideas?

https://www.bhp-weisshaar.de/news/2328-vielen-dank-f%C3%BCr-die-sch%C3%B6ne-r%C3%BCckmeldung-zu-unserer-arbeit-938853094914488.html

Many greetings Thomas

saguaros

bhp-weisshaar https://www.bhp-weisshaar.de/news/2328-vielen-dank-f%C3%BCr-die-sch%C3%B6ne-r%C3%BCckmeldung-zu-unserer-arbeit-938853094914488.html

Hi Thomas,

I don't see question marks on this page, could you share screenshot?

bhp-weisshaar

Hello,

Enclosed is a screenshot. These question marks appear when you accept the cookies. These are probably more pictures in the Facebook post. How can I prevent these question marks?

Best regards
Thomas

dominic

Hi bhp-weisshaar,
I've notified our technical team about the issue, and we'll investigate it promptly.

manhta

bhp-weisshaar
Hi,
Facebok changed its API so some picture will no longer display. We've updated the code to download image directly from facebook instead of serving photo image through api.
Kindly try this package and let me known the result.

jasocial-feed.zip

209kB

.
PS: To update current article, you need to turn on option "Update Article" option on Social Feed profile.

bhp-weisshaar

Hello,

Thank you very much, but unfortunately the problem still persists.

Best regards
Thomas

saguaros

If possible, pls try to delete that article and import again and see how it goes.

bhp-weisshaar

Hello,

Thank you very much, that seems to have worked.

Best regards
Thomas

saguaros

Glad to hear that 😉