Ad Agency probelms

thatotherchick

Hi,

I bought Ad Agency a while ago, but I am trying to start using it now, and I keep getting the following when I try to add new banners.

Any idea what causes this? My site is on Joomla 3.10

saguaros

thatotherchick Hi

With the current version of Ad Agency, pls use PHP 7.x. I guess that error due to the PHP 8 you're using.

We're updating Ad Agency new version so it can work with Joomla 4 and PHP 8.

Regards

thatotherchick

Hi,

I am using PHP 8, but I am still on Joomla 3. Haven't made the switch yet. Are you updating the Joomla 3 version too?

saguaros

The new version will still support both Joomla 3 & Joomla 4 🙂

thatotherchick

saguaros excellent. How soon will that be available?

saguaros

thatotherchick We do hope it can be released end of this year 🙂

thatotherchick

Hi,

I rolled back to PHP 7.4, but I am still getting an error when I try to go to the profile page from the dashboard. See attachment.

Also, I have packages set up in the backend, but they don't show up on the frontend.

Right now, this component is useless, because I can't offer advertising to anyone, since it doesn't work.

Please advise how to fix this ASAP.

Thanks.

saguaros

thatotherchick You can share the URL + super admin + FTP account of your site?

thatotherchick

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saguaros

Could you share the URL of that profile page that I can see the error?

thatotherchick

Here it is: https://www.thefencepedia.com/my-advertising-profile/adagencyAdvertisers/edit/463

You have to login to the frontend as a superuser to see this, since it wasn't working, haven't made it public yet.

Also, can you tell me why there are no packages here: https://www.thefencepedia.com/my-adagency-packages/adagencyPackages

You can see I have created them in the backend, but they're not appearing on the frontend.

saguaros

thatotherchick Also, can you tell me why there are no packages here: https://www.thefencepedia.com/my-adagency-packages/adagencyPackages

I do see the packages on this page:

Could you check again?

thatotherchick

Another frontend problem: the Reports page looks weird. Is it supposed to have this random header?

saguaros

It due to this plugin: Plugins: User - Usergroup Selector

It seems to be a 3rd party extension on your site, right? as Joomla default doesn't have this plugin.

I just temporarily disabled this plugin and above page works normally.

thatotherchick

Thanks. I have removed it, but I do need to have different user groups at registration, so I am going to use Membership Pro. I hope that will work.

Also, the page screenshot above is still a problem, and my packages still are not showing up on the frontend. They're published in the backend though.

thatotherchick

Hi. Is the update ready yet? I need to switch my site to PHP 8. Thanks.

saguaros

Currently, it's still Beta version, we do hope the new version will be ready early next month. It totally depends on testing and bug fixes.

thatotherchick

Has the PHP update been completed yet? It's starting to be a problem with other components. Thanks.

saguaros

thatotherchick We do hope the new version could be released within this week and it will support PHP 8.

Kindly wait.

thatotherchick

saguaros still waiting, 20 days later. Is this fixed yet?

thatotherchick

I have been waiting. For a few months. I hope it is next week.

saguaros

thatotherchick We appreciate your patience on this 🙂