JoomlArt Advanced Custom Module - Data didn't save

mcambou1

Hi,

In the module JoomlArt Advanced Custom Module, when we click on save button on Slideshow layout, data don't save, and we lost our previous data. We have this information not saved problem with all modules JoomlArt Advanced Custom Module. Do not save without seeing the data because it will overwrite everything.

Can you help us please?

Thanks
Best regards

saguaros

mcambou1

I guess something prevents it from saving as I tested in my local but it worked properly.

Could you try to temporarily disable 3rd party extension on your site and see how it goes?

mcambou1

saguaros

Hello,
The site is online, we can't break everything. We have provided you with all the requested access. You can make a copy of the site and check that on your end.
Best regards,

saguaros

mcambou1 I will take a backup and check in my local.

mcambou1

Hi,
Ok, thanks.
When can you come back to me?

saguaros

Could you re-install Akeeba backup component on your site? It doesn't work now.

I tried to install but no luck.

mcambou1

Hi,
Akeeba is installed.

mcambou1

Hi,
Were you able to copy the site?

saguaros

I found the culprit from a 3rd party plugin: System - JSN PowerAdmin

I just tried to disable this plugin and JA ACM module can save normally now, kindly check.

mcambou1

Hi,
It works ! Thank you for the correction.
Bests regards