Is there a link that explains it for Shape5? Sorry, but I want to know if there is a ticket limit, is it 1-year or 6-months, etc...
Thank you Joined back up- Hope to see StorePro updated soon.
jimbondox Hi there,
Having "Premium Ticket Support" means that you are able to use both the official forum & the private helpdesk for support. Your support inquiries also receive higher priority from the team. "Premium Ticket Support" is valid during your active membership duration, so it can last for 1 year in case you have Shape5 membership. There is no hard limit for the number of tickets you can submit per day. We are willing to provide support as much as you need it. You might want to check out the Support Policy to get the best out of our support service.
ja-developer
Thank you Jim