Pagebuilder images do not load in articles.

johnsonryan

I'm trying to create an article with the pagebuilder interface. When I try to add an image the image browser selects the image but it shows up as a blank checkered image. The I add it to the article, and it doesn't show up. I save the article and get an Internal Server Error message. Is this a known issue? Loading images works fine within the pagebuilder component just not within a content article. Please help!

saguaros

Hi johnsonryan

Please backup your site and try to update these files (unzip the attached file below)

root/components/com_t4pagebuilder/views/page/tmpl/default.php
root/components/com_t4pagebuilder/views/page/tmpl/edit.php
root/administrator/components/com_t4pagebuilder/libs/Helper/Editor.php

t4builder-fix.zip

8kB

johnsonryan

I updated the files and it still does not work.

saguaros

johnsonryan You can share the super admin + FTP account of your site, I will take a look.

johnsonryan

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saguaros

johnsonryan It's strange as it doesn't work on your site specific, let me check and will get back to you.

saguaros

johnsonryan

smokingban

We fixed this issue on your sites, pls check again

We installed these packages into your site to fix the issue.

T4 Builder component: https://drive.google.com/file/d/1c4u-nyRpzIrWEDZbFsrF_wJAS-uT-aar/view?usp=share_link

and these packages:

plg-content-loadt4pagebuilder.zip

5kB

plg-editor-t4pagebuilder.zip

18kB

johnsonryan

Thank you.

smokingban

Same here.

I can insert images into pages, but not into articles or modules. Here I get an "internal server error" and media manager instead of images displays unselectable placeholders.

Joomla 4, PHP 8.0
Included access details for website in a separate private post below.

smokingban

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johnsonryan

Thanks for chiming in smokingban. That's exactly the issue I have too. For the time being you can manually type the url of the image into the url window and the image should appear. It's a lot of work if you have many images, but until they fix it, I hope that helps.

saguaros

johnsonryan Hi

I've reported to our team so kindly wait.

We appreciate your patience on this.