JA Fit Off-Canvas Sidebar Menu Not Working on Mobile after Joomla 4 Upgrade

jcstauring

Hello, upgraded the site to Joomla 4, and the sidebar menu does not work. When trying to open it it will crash the site. This happens only on a Mobile device (iPhone). Currently using Off-Canvas On and "Fall down" tried a couple other options but same thing happens.

saguaros

jcstauring Hi

As I can see that the off-canvas is showing normally now, did you get it solved?

jcstauring

Hello thanks for checking. It did open mobile safari but for mobile chrome, it does not.

saguaros

jcstauring

Yes, I also tested with Chrome in my iPhone:

jcstauring

Hello, this is a problem for this client's site of mine. Several people confirmed similar problems with the slide menu on mobile devices. I'm having this problem on Google Chrome, Safari seems to be ok. I'm on iphone 13. The site crashes and says this "webpage is not available." Any help is appreciated.

Manit

Hi jcstauring
Our TEST team have double checked the issue and confirmed the off-canvas works fine on both our demo site and your website.
Can you record a video to show the issue? It will be helpful for our team to replicate the issue.

Best regards.