JA-Ego Admin access to Contact

duke3d

Using the JA-Ego quickstart, attempts to open the only com-contacts record used for creating the Contact Us page produces a 403 error. All folder and file permissions were checked for 755/644. In another forum post for a similar issue, a replacement default.php was posted but the link to that file to see what was fixed is now 404. I checked contact/default.php and don't see anything unusual; it looks like a core J4 file.

Separate issue - inserting an SVG version of the logo causes the menu to consume all available space and the logo shrinks to 0x0. What is the best method to reserve space for it that is also responsive? SVG logo is in same folder as displayed JPG logo.

Next issue - Trying to utilize the JA-Ego Medical home page Hero section to display a slideshow instead of a fixed image in the right side. Any suggestions for reconstructing this section to retain the styling but enable a four image rotation?

Thank you!

Suggestions?

saguaros

You should separate your questions into different topics so it'll be helpful for community.

About the contact page, I can access this contact page on your site /contact-us-medical and sent the form successfully.

duke3d

I didn't report an issue with the front end usage of the form.
I reported an issue with backend access of the contact record.
Please login and attempt the access as described. The goal is to EDIT contact ID 1.

saguaros

Which default file did you edit? there are some reported issues with contact page in Joomla 4 but it's override contact file on frontend. While this error relates to backend of your site.

Anyway, I just tried to created a test contact and it worked properly. Could you try to create a new one instead?

duke3d

I am able to create new contacts, but my issue is that the existing Contact with ID = 1 is already linked into several places in the quickstart's demo content for Contact Us forms. There are two objectives - a) update the data in this record so it displays correct information on the frontend form modules, and b) simply eliminate the error so the person I pass this site to does not freak out that what should be a pure Joomla core is causing 403 errors in both Com-Contacts administrator and the T4 Template previewer.

I have NOT edited ANY default.php files. I saw in another thread that your answer involved updating someone else's default.php but that file was not viewable.

Joomla dashboard is also reporting 10 template overrides are outdated and need to be reviewed. Perhaps this issue is among the outdated files. How do we get these files updated to current so my user is not concerned about this.

Login to /administrator
Navigate to Components => Contacts
Click on the contact created by JoomlArt and included in quickstart => 403
Edit Template Style "Stokes Default" - Preview => 403

saguaros

duke3d Joomla dashboard is also reporting 10 template overrides

About this report, it looks like Joomla caches the old info, I removed this notification for you.

saguaros

It's weird as I just downloaded + installed quickstart package of JA Ego template and I can view all contacts:

I'm not sure how did you edit but I think you can simply create new contact and assign it to contact page / menu item as you wish, it will save time 🙂

duke3d

Please look at:
http://move4life.md/media/2023-02-14_14-24-49.mp4

(Was unable to upload to forum media)

saguaros

I see that issue on your site 🙂

What I meant was:

I installed the quickstart package but could not replicate the same issue >>> so there is something wrong on your site specific, not from the quickstart package
You can try to create a new contact under this 'Contact' component and use it instead and remove this current error one

I hope this makes senses.

duke3d

I understand the suggestion to abandon the default contact record. A new record was created, but linking to it in the menu system caused a similar error. Very weird and without access to the extension's forum discussion about how it was solved for others, it is beyond my skill level to troubleshoot. I have abandoned using the JA Contact extension in the quickstart and implemented a contact form using another product.

saguaros

duke3d Let me know if you need other helps then 🙂