We are using T4 Template Framework (T4_bs5_blank) and the pull down menus that work when switching to Cassiopeia do not work with T4 Template Framework.

The HTML source for that pull-down is as follows:

<div class="dropdown questions_tabs" data-filter="tab" data-section="1" data-topic="2">
	<button class="btn btn-secondary btn-sm dropdown-toggle" type="button" id="tabsButton2" data-bs-toggle="dropdown" aria-expanded="false">Recent</button>

<ul class="dropdown-menu" aria-labelledby="tabsButton2">
	<li><a href="/omitted_path/support?tab=recent" class="dropdown-item questions_tab active" data-tab="recent">Recent</a></li><li><a href="/omitted_path/support?tab=oldest" class="dropdown-item questions_tab " data-tab="oldest">Oldest</a></li>
	<li><a href="/omitted_path/support?tab=unanswered" class="dropdown-item questions_tab " data-tab="unanswered">Unanswered</a></li><li><a href="/omitted_path/support?tab=resolved" class="dropdown-item questions_tab " data-tab="resolved">Resolved</a></li>
	<li><a href="/omitted_path/support?tab=unresolved" class="dropdown-item questions_tab " data-tab="unresolved">Unresolved</a></li>
	<li><a href="/omitted_path/support?tab=open" class="dropdown-item questions_tab " data-tab="open">Open</a></li>
	<li><a href="/omitted_path/support?tab=pending" class="dropdown-item questions_tab " data-tab="pending">Pending</a></li>
</ul>
</div>

When the button is clicked, the source changes as follows (for Cassiopeia):

<div class="dropdown questions_tabs" data-filter="tab" data-section="1" data-topic="2">
	<button class="btn btn-secondary btn-sm dropdown-toggle show" type="button" id="tabsButton2" data-bs-toggle="dropdown" aria-expanded="true">Recent</button>

<ul class="dropdown-menu show" aria-labelledby="tabsButton2" style="position: absolute; inset: 0px auto auto 0px; margin: 0px; transform: translate(0px, 33px);" data-popper-placement="bottom-start">
	<li><a href="/omitted_path/support?tab=recent" class="dropdown-item questions_tab active" data-tab="recent">Recent</a></li>
	<li><a href="/omitted_path/support?tab=oldest" class="dropdown-item questions_tab " data-tab="oldest">Oldest</a></li>
	<li><a href="/omitted_path/support?tab=unanswered" class="dropdown-item questions_tab " data-tab="unanswered">Unanswered</a></li>
	<li><a href="/omitted_path/support?tab=resolved" class="dropdown-item questions_tab " data-tab="resolved">Resolved</a></li>
	<li><a href="/omitted_path/support?tab=unresolved" class="dropdown-item questions_tab " data-tab="unresolved">Unresolved</a></li>
	<li><a href="/omitted_path/support?tab=open" class="dropdown-item questions_tab " data-tab="open">Open</a></li>
	<li><a href="/omitted_path/support?tab=pending" class="dropdown-item questions_tab " data-tab="pending">Pending</a></li>
</ul>
</div>

Can you offer any solution to this glitch?

  • Joomla 4.2.7
  • T4 Blank Template Bs5 1.1.7
  • PHP 8.0.27

    4creator Hi

    Not sure where you got this menu, could you share your site's login credentials eg: URL + super admin account?

    and share the page so I can see this menu, I will take a look.

    Regards

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        4creator The provided FTP account is not working now, could you check again?

        I tested it with my FTP software before sending the information. And I confirm that I can access it now.

        For passwords, drag and copy everything from R to Q. You cannot select all of them by double-clicking.

        I can access it now, let me check and will get back to you.

        Have you been able to confirm the issue I reported with the glitch in the pulldown?

        Hi @4creator
        I can't log in with the account you provided. However, I tried using your provided HTML mockup and it worked well on T4 BS5 Blank.

        Then it's possible that the issue you are experiencing is related to a plugin or setting within your website, rather than the template itself.

        Regards,

        Sorry, temporary account expired. I have now reactivated it and you should be able to log in with the account I provided.

        As I first reported, the problem does not occur with Cassiopeia, but with T4 Blank Template Bs5. If it is related to the plugin settings, I think the problem should occur in both.

        Could you please check our site again?

        Hi
        Are you using a cloud cache?
        Could you please disable it so that I can test if the changes I made to the file are reflected on your website? I made some changes to the file, but I didn't see them on your website even after clearing the cache.

        Thank you for your checking!
        Yes, we use cloudflare and I switched it to development mode.

        Hi
        On your website, the value of the data-bs-toggle attribute for the dropdown was removed, causing the dropdown to not work. I added it back using JavaScript, and now it works.

        Kindly check and let us know if you need further helps. 🙂

        Thank you for identifying the cause.

        I have provided you with a clone site for confirmation.
        Can you please provide me with the name of the modified file so that I can reflect it on the public site?

        Hi

        This is the path to the file that I have modified [t4_bs5_blank/js/template.js]

        OK! Thank you so much!!
        Have a nice day! (^_^)/

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