I am using WAMP 3.3.0 for a local web server while I develop my site. GK EVONEWS has some probems with JS Support Ticket 2.2.6.
Is there anything you can do to help? Also, the feilds within evonews template (admin) are short--you can't read the numbers in the fields.
Warning: Attempt to read property "version" on null in C:\wamp64\www\news\administrator\components\com_installer\src\Model\DatabaseModel.php on line 527
Call Stack

Time Memory Function Location

1 0.0003 363736 {main}( ) ...\index.php:0
2 0.0004 364504 require_once( 'C:\wamp64\www\news\administrator\includes\app.php ) ...\index.php:32
3 0.0246 1374496 Joomla\CMS\Application\CMSApplication->execute( ) ...\app.php:61
4 0.0250 1475416 Joomla\CMS\Application\AdministratorApplication->doExecute( ) ...\CMSApplication.php:294
5 1.7943 887780552 Joomla\CMS\Application\AdministratorApplication->dispatch( $component = ??? ) ...\AdministratorApplication.php:186
6 1.7965 887894608 Joomla\CMS\Component\ComponentHelper::renderComponent( $option = 'com_installer', $params = ??? ) ...\AdministratorApplication.php:143
7 1.7984 887962736 Joomla\CMS\Dispatcher\ComponentDispatcher->dispatch( ) ...\ComponentHelper.php:355
8 1.7987 887973928 Joomla\CMS\MVC\Controller\BaseController->execute( $task = 'display' ) ...\ComponentDispatcher.php:143
9 1.7987 887973928 Joomla\Component\Installer\Administrator\Controller\DisplayController->display( $cachable = ???, $urlparams = ??? ) ...\BaseController.php:672
10 1.8138 888022528 Joomla\Component\Installer\Administrator\View\Database\HtmlView->display( $tpl = ??? ) ...\DisplayController.php:74
11 1.8138 888022528 Joomla\Component\Installer\Administrator\Model\DatabaseModel->getItems( ) ...\HtmlView.php:93
12 1.8138 888022528 Joomla\Component\Installer\Administrator\Model\DatabaseModel->fetchSchemaCache( $cid = ??? ) ...\DatabaseModel.php:322
13 2.2987 890208072 Joomla\Component\Installer\Administrator\Model\DatabaseModel->compareUpdateVersion( $extension = class stdClass { public $client_id = 1; public $element = 'com_jssupportticket'; public $extension_id = 10355; public $folder = ''; public $manifest_cache = '{"name":"JS Support Ticket","type":"component","creationDate":"November 25th, 2021","author":"Joom Sky","copyright":"Copyright (c) 2015. All rights reserved.","authorEmail":"ahmad@burujsolutions.com","authorUrl":"","version":"2.2.6","description":"JS Support Ticket a help desk component","group":"","filename":"com_jssupportticket"}'; public $name = 'JS Support Ticket'; public $type = 'component'; public $version_id = '1.0.0'; public $creationDate = 'November 25th, 2021'; public $author = 'Joom Sky'; public $copyright = 'Copyright (c) 2015. All rights reserved.'; public $authorEmail = 'ahmad@burujsolutions.com'; public $authorUrl = ''; public $version = ''; public $description = 'JS Support Ticket a help desk component'; public $group = ''; public $filename = 'com_jssupportticket'; public $author_info = 'ahmad@burujsolutions.com<br>'; public $client = 'Administrator'; public $client_translated = 'Administrator'; public $type_translated = 'Component'; public $folder_translated = 'N/A' } )

    aldenbaker1 Hi

    I've not used this extension before, could you test it with default Joomla template and see how it goes?

    As the error indicates issue from core file, not from our template files 🙂

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