Guru Certificate issue

sauramon

There are few issues with the certificates.

Previously in Joomla3 I used to get an email when any user has completed the course. I think a mail goes to the teacher's/site admin's email id. But now we are not getting that.
The certificate link is not working. Check for the user name testing1. I have completed a course called 'sewing and designing exam' for this user. when you go to the certificate page, go to the right most where the 4 certificate options are(view, pdf, link and mail). You can check that the link and email both are not working.
We could not test, but is the student also getting email? I think there are some problems with any of the settings.
Although we were unable to test it, I believe that students are also not receiving emails when new lessons are released for sequential courses. Additionally, we are not receiving any emails for teacher application approvals or any other events.

saguaros

Let me check and will get back to you soon.

manhta

sauramon The certificate link is not working. Check for the user name testing1. I have completed a course called 'sewing and designing exam' for this user. when you go to the certificate page, go to the right most where the 4 certificate options are(view, pdf, link and mail). You can check that the link and email both are not working.

Hi,
You are right, the link to share certificate does not work. I'm working on the fix, please be patient.
Regards

sauramon

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sauramon

Hi,

For point 1, two teachers have got the email for successful completion of a course by a student. But the issues described in other 3 points are still valid.

sauramon

Any update ?

saguaros

I tried to test the mail function on your site but it seems not working, you can go to Backend >> Global configuration >> Server tab >> Mail >> and click the 'Send Test Mail' button and see whether you receive a test email or not.

sauramon

I have checked, and there are some problems with the email. Leaving out the email part, can you check why the certificate link is not working? This is point 2 above.

saguaros

sauramon Could you share the login info of that testing user account so I can check?

sauramon

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manhta

sauramon
Hi,
I'm checking your issues and feedback you soon.