Problems updating GK Box from 2.1.0.

nicolasfetting-hotmail-com

Hello,
I just wanted to update joomla to 4.3.0. but before I need to update the template to 2.1.2..
Updating I get this error message

Failed to extract file: download.php_element_gk_box_version_2.1.2_type_template_coreVersion_j30

Trying to update the template over the extension manager I get this message:

JInstaller: :Install: Can't find Joomla XML setup file.
The Joomla package cannot be installed through the Extension Manager. Please use the Joomla! Update component to update Joomla.

Thanks in advance
Nicolas

saguaros

Hi Nicolas,

You can take a backup of your site + download the latest version of this template and install directly into your site.

Regards

nicolasfetting-hotmail-com

Thanks Saguaros,
but installing the template from backend I get this message:

JInstaller: :Install: Can't find Joomla XML setup file.
The Joomla package cannot be installed through the Extension Manager. Please use the Joomla! Update component to update Joomla.

Regards
Nicolas

saguaros

There was minor issue with the XML file, we exported an updated version for template: https://www.joomlart.com/member/downloads/gavick/joomla-templates/box

Pls download and install again.

nicolasfetting-hotmail-com

Hello Saguaros,
trying to upload the new version over "install / extensions" I get this message:
JInstaller: :Install: Can't find Joomla XML setup file.

Trying to update over "Extensions / Update" I get this error message:
Failed to extract file: download.php_element_gk_box_version_2.1.3_type_template_coreVersion_j30

Thanks in advance
Nicolas

saguaros

Could you backup your site first? I will try to install for you as I can install normally in my local site.

nicolasfetting-hotmail-com

Thanks Saguaros, it's all backed up.
btw. I do have the same problem on another site, using the BOX template.

Thanks in advance
Nicolas

saguaros

The provided admin account doesn't work anymore, could you check again?

nicolasfetting-hotmail-com

Please check back.

Thanks in advance
Nicolas

saguaros

Hi Nicolas,

I can login and just installed new version for your site successfully, kindly check.

nicolasfetting-hotmail-com

Thank you Saguaros!!!
Could you tell me, how you've done that?
As I have the same issue on this page (http://www.spanisch-walddörfer.de/)
(same admin here).

Thanks in advance
Nicolas

saguaros

I simply download GK Box template version 2.1.3: https://www.joomlart.com/member/downloads/gavick/joomla-templates/box

and install into your site, nothing special 🙂

nicolasfetting-hotmail-com

Thanks Saguaros,
problem solved, no error message this time!

Regards
Nicolas