I can't update the VirtueMart Component from 4.0.12 to 4.0.14

modernmagic

4.0.14 was available on 03/20/2023 which was before I purchased JA Autoshop.

Can you update VM on my site?

saguaros

modernmagic Hi

Virtuemart is a 3rd party extension, you can backup your site an update it normally.

modernmagic

I have already tried, but this is the error:
Failed to extract file: index.php_option_com_virtuemart_view_plugin_name_istraxx_download_byhost

saguaros

modernmagic Could you try to download latest version and install it directly into your site?

modernmagic

I downloaded the latest file (VirtueMart4.0.14_Joomla_3.10.11-Stable-Full_Package.zip) from here:
http://dev.virtuemart.net/projects/virtuemart/files

Regardless, when. I try "Upload Package File" it fails and I get:
Unable to detect manifest file.

In addition, now there is a JA Autoshop Source File 2.0.2 update, that I assume is due to the issues we are working on, that also does not update with this error:
Failed to extract file: download.php_element_ja_autoshop_version_2.0.2_type_template_coreVersion_j31

saguaros

modernmagic Hi

It looks like the individual component package is available with Virtuemart's membership only: https://virtuemart.net/news

That full package zip file including Joomla - kind of quickstart package and it's used for a new website, not existing site.

About template update, pls use our JA Extensions manager component to update.

Regards

modernmagic

Does JA have the subscription? Because 4.0.14 was available on 03/20/2023 which was before I purchased JA Autoshop. So I was expecting to have the latest version of VM.

modernmagic

The UI of your extension manager is not very easy to understand. It appears that no matter what click it does not update anything.

While the Joomla update shows this:

saguaros

You can follow this guide for how to update via JA Extension manager steps by steps: https://www.joomlart.com/update-steps

Basically, you will login with your JoomlArt's account in service manager and use JoomlArt Update services there.

modernmagic

The UI should require one to login to use the JoomlArt Extensions Manager. Or at least have the login fields at the top of the component until the user logs in.
Regardless, even after logging in, and resetting my password and logging in again, it still does not work.
I can't update the Template from 2.0.1 to 2.0.2 with either the Joomla update or the JA update methods.

saguaros

modernmagic You can backup your site and share me the super admin account of your site again, I will give it a try.

francus641

I often have problems with JA extension manager.
I guess it is due to problems on their server.
In these cases I download the update and I install it manually.
That way I've never had any problems.

In your case you have to download the template from here:

https://www.joomlart.com/member/downloads/joomlart/joomla-templates/ja-autoshop

and update in joomla from system/install/extensions/upload package file

of course make a backup before any update

modernmagic

The site is double-backed up.

The credentials are at the beginning of this ticket.

saguaros

Firstly, you need to set JoomlArt Update services as default service:

and when I check the update, it notices that you're using latest version already, no error found there:

Could you check again?