VM Category Layout not working in Hotel Template

mauriziomomix

Hello, I'm trying to use the Villa Template for some pages of a Virtuemart website.
I am having a "0 error occured during your request." with the Virtuemart Category Layout and I see that the same Menu Voice works correctly with Cassiopea template.
How can I fix this?
Thanks in advance
Maurizio

saguaros

Hi Maurizio,

Maybe a compatible issue with PHP version on your site, you can share the super admin + ftp account. I will check for you.

mauriziomomix

Hello Saguaros, You can find all access data just filled in the form above.
Kind regards
Maurizio

saguaros

GK Hotel doesn't override Virtuemart component, I guess you overrode this in template. However, this override code is old now and had issue with PHP 8.x. You should check your override code again.

I just temporarily renamed this file: /templates/gk_hotel/html/com_virtuemart/category/default.php so it can work.

mauriziomomix

saguaros K Hotel doesn't override Virtuemart component, I guess you overrode this in template. However, this override code is old now and had issue with PHP 8.x. You should check your override code again.

mauriziomomix I did an override, adding the com_virtuemart of Quark to the Hotel folder. Is it an old code? Do you have newer one? Both templates have been recently purchased and I would they were current.

I just added the com_virtuemart folder coming from Quark in the hotel/html template. If this contains old code as you wrote, this is the only override we are talking about.
Moreover, your intervention, beside adding an unwanted component (FF Explorer), has also broken some previosly-working parts of the template (the language switch, as an example).
Saguaros, fortunately that was just a demo, but is not acceptable that a website can be compromised instead of being fixed, with a support intervention.

mauriziomomix

Hello Saguaros,
I did an override, adding the com_virtuemart of Quark to the Hotel folder. Is it an old code? Do you have newer one? Both templates have been recently purchased and I would they were current.
Actually the error isn't active anymore, but the page is completely broken.

The language switch too, for instance, has changed from the previous view. The Language switch was correctly working before.
What other changes you have done, besides renaming the category/default.php?

Thanks
Maurizio

mauriziomomix

I'm kind of disappointed with what happened. I find on the site alterations bigger than the problem I asked for support for. Moreover, if the templates contain outdated code, they need to be updated urgently. These are paid products, not free products.

saguaros

mauriziomomix Hi

May I know which code of template is outdated?

As I mentioned above that GK Hotel doesn't have any override for Virtuemart component and you already confirmed that you overrode it in: /templates/gk_hotel/html/com_virtuemart/

so that code was added by you, not from our template, you should compare with core code of Virtuemart and update again.

If there is any issue with our template, pls let me know so I can help you out.

saguaros

mauriziomomix Hi

FF Explorer is component developed by us to manage files on site so we can help you to detect issue quickly. You can simply rename back the virtuemart folder: /templates/gk_hotel/html/com_virtuemart/category/

mauriziomomix I just added the com_virtuemart folder coming from Quark in the hotel/html template

It looks like you misunderstand my point here, each template has its own style, GK Hotel doesn't override or support style for Virtuemart, the code from a template will not work properly in another template, it's not simple like that.

If there is any page on your site that doesn't work like our demo site, please let me know.