New ads not showing

thatotherchick

Hi there,

As you can see from the screenshot, I have three active ads set up on my site. However, they are not showing up on the frontend, as you can see when you visit www.thefencepedia.com

What are the steps to ensure that ads that are set up actually appear on the frontend?

Thanks.

saguaros

thatotherchick Maybe cache on your browser? as I can see some ads now on your site:

thatotherchick

Hi. Yes. One of the ads shows. The other two do not. That's the problem.

Please advise what could be causing this.

saguaros

thatotherchick Could you share the URL of that page and the ad should display?

thatotherchick

You can view the problem here: https://www.thefencepedia.com/articles/residential-fence/can-you-use-a-metal-gate-frame-for-a-wood-gate

The very FIRST ad we created shows up on SOME pages. None of the new ads we've created do.

So we either have the one ad (fence drawings) or nothing. Not what we need.

saguaros

thatotherchick Could you share the super admin account of your site so I can have a closer look?

thatotherchick

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saguaros

thatotherchick HI

The provided admin account doesn't work, could you check again?

thatotherchick

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saguaros

thatotherchick Still no luck, could you check again?

thatotherchick

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saguaros

thatotherchick I'm looking into this issue, will keep you posted.