packettours Hi
I can't access with provided FTP account, is this sub-folder in your host, right?
Kindly check the .htaccess file in site root and see if they have this rule or not, it may cause the issue:
<IfModule mod_headers.c>
# Serve gzip compressed CSS files if they exist
# and the client accepts gzip.
RewriteCond "%{HTTP:Accept-encoding}" "gzip"
RewriteCond "%{REQUEST_FILENAME}.gz" -s
# RewriteRule "^(.).css" "$1.css.gz" [QSA]
# Serve gzip compressed JS files if they exist
# and the client accepts gzip.
RewriteCond "%{HTTP:Accept-encoding}" "gzip"
RewriteCond "%{REQUEST_FILENAME}.gz" -s
# RewriteRule "^(.).js" "$1.js.gz" [QSA]
# Serve correct content types, and prevent mod_deflate double gzip.
# RewriteRule ".css.gz$" "-" [T=text/css,E=no-gzip:1]
# RewriteRule ".js.gz$" "-" [T=text/javascript,E=no-gzip:1]
<FilesMatch "(.js.gz|.css.gz)$">
# Serve correct encoding type.
Header append Content-Encoding gzip
# Force proxies to cache gzipped &
# non-gzipped css/js files separately.
Header append Vary Accept-Encoding
</FilesMatch>
</IfModule>
RewriteRule ".css.gz$" "-" [T=text/css,E=no-gzip:1]
RewriteRule ".js.gz$" "-" [T=text/javascript,E=no-gzip:1]
