Menu dropdown - level 3 items not visible on tablet (touch)

saguaros

Hi Walter,

Could you share the super admin + ftp account of your site so I can check?

waldo99

Hi, I have shared the account.
Thanks

saguaros

waldo99 I've reported to our T4 team to check further on this issue, kindly wait.

waldo99

saguaros
Hi,
is there any solution or progress in the last days for the problem?
Would like to go online
thnaks

manhta

waldo99
Hi,

I have applied the fix to your site. Please clear your browser cache and try again.

However, please note that the solution is not yet complete. We recommend using the Slide megamenu effect instead of Fade while we continue to work on fixing all bugs.

Best regards.

saguaros

We have solution for this, could you backup your site first? and leave message here once its done so our team will update into your site for you.

waldo99

saguaros
Backup is done.

waldo99

manhta

Hi,
thank you!

I have made a backup if you still need to work on it.

Can I update to latest T4?

manhta

waldo99
Hi,
I have completed the fix on my end. Could you please check if the issue has been resolved on your side as well?
Regards.

waldo99

manhta

Seems to work now
thanks!

T4-Update okay or will it kill the fix?

manhta

waldo99
Hi,
This fix requires some changes on template, so before your template get new update, please don't upgrade T4.