Hi, I have this template installed on my site but I cannot carry out any updates via the updates page as once started, I get a 500 error every time. Also when trying to install components I get a red error bar with no error and the component will not install.
I have contacted support at the server to see if any issues are there and their response was:
Hi Darren,
Thanks for contacting us. The error logs on the server are not immediately clear on the problem, however, there are a large number of errors in the php error logs related to deprecated php usage relating to the template ja_vital. Specifically, these lines occur multiple times -
/home/organicheatexcha/public_html/templates/ja_vital/html/layouts/chromes/t4section
/home/organicheatexcha/public_html/templates/ja_vital/html/com_content/featured/default_item.php
Could you please try disabling this template and attempt the update again?
If you continue to have problems with this, could you please update us here with details on how we can replicate the error here so we can observe the errors being generated or possibly can you update the ticket with errors being reported in Joomla. Thanks.