I can't use th gk_photo style other items

menze-j

What's the wrong?i can't use the gk_phpto which others items.i can't go to change the homepage button pic.

ja-developer

menze-j Hi,
It appears that your account does not have an active membership on our site. However GK Photo is a paid template and requires an active membership to access.

If you have purchased a Gavick membership using a different account, please log in to the correct paid account to request support. Our team will be happy to assist you further.

If you have not purchased a Gavick membership yet, please do so to gain proper access to the downloads and our support. You can purchase the membership at this page.

menze-j

ja-developer what's the acc is bought it? Can u tell me?
and i had a problem now,i clicked the after setting the lowest member management, I can't to click all options!
I wish I could restore my account's original ability to manage and edit programs

ja-developer

menze-j Hi
There's no paid membership associated with your account.
Did you take over your current site from someone else? If so please contact them to see if they have an account at our site.

Or you can simply purchase a new membership like GK PRO at https://www.gavick.com/sign-up . After purchasing the membership you will be able to access all Gavick products and receive technical support properly.

menze-j

ja-developer I can't get in touch with them again, I just need to change the "homepage button pic", also I can't do any click action with my acc now, I need to fix this

ja-developer

menze-j Hi,
We are not able to assist further until we can verify that you obtained our product legitimately.

Our products require paid membership to access so please consider purchasing GK PRO membership at https://www.gavick.com/sign-up , then you will be able to download the products and receive our support properly.

menze-j

ja-developer This is a contradiction, it's purchased gk_photo with another account, why do I need to purchase the same version again?

ja-developer

menze-j Hello,
The account you are currently using does not have an associated membership.

If you have purchased our membership using a different account, please log in to that account and request support. We will be able to assist you further from there.

Additionally, please be aware that the duration of an active GK membership is one year. After one year, when the membership expires, you will need to renew your membership in order to maintain access to downloads and support.